Privacy Policy

ABC Cleaner Privacy Policy

This Privacy Policy governs the collection and usage of personal data when you use the ABC Cleaner mobile application ("App") and its associated services ("Service"). By using the Service, you confirm that you have read, understood, and agree to this Privacy Policy.

You also affirm that you are at least 16 years old or have obtained consent from your parent or guardian. If you do not agree with this policy, please refrain from using the Service. In such cases, you can contact our support team via email to request deletion of your data, cancel any subscriptions (if applicable), and remove the App from your device.

We automatically collect various types of data from your device, including language settings, IP address, device type, operating system details, Internet service provider, mobile carrier, hardware ID, Facebook ID, and other unique identifiers like IDFA and AAID. This data is essential for us to provide our services, analyze how users interact with the App, and deliver targeted advertisements. For the purpose of improving our App and serving advertisements, we may share this data with third-party partners such as Meta, Google, Amplitude, Appsflyer, Firebase, Crashlytics, and Amazon Web Services. Sharing this data enables us to analyze user interactions (such as subscription rates and user engagement metrics) and deliver ads targeted to specific user groups, such as subscribers.

For detailed information on how we process your data , your data privacy rights , the data controller , and how you can manage personalized advertising preferences , please read our full Privacy Policy below. If you have any unanswered questions, please contact us at support@swecttechnologyllc.com.

Note: The term "GDPR" refers to the General Data Protection Regulation (EU) 2016/679, which outlines rules for the protection and movement of personal data. The "EEA" includes all current member states of the European Union and the European Economic Area.

DATA CONTROLLER

SWECT Technology LLC, a registered company in Georgia, is responsible for controlling your personal data.

CATEGORIES OF PERSONAL DATA WE COLLECT

We collect personal data through various means:

1. Data You Provide Voluntarily: This includes information such as your email address and name when you register for our Service or contact our support team. During support calls, you may also share additional information or screen sharing.
2. Data Provided by Third Parties: If you use "Sign in with Apple" to register, we receive personal data from your Apple ID account, including your email address.
3. Data Collected Automatically:
   • Device and Location Data: Information like language settings, IP address, device type, operating system, and mobile carrier.
   • Usage Data: How you interact with our Service, including taps, features used, time spent in the app, and subscription details.
   • Advertising IDs: Apple Identifier for Advertising (IDFA) or Google Advertising ID (AAID), which can be reset through your device's settings.
   • Cookies and Tracking Pixels: We use cookies for record-keeping purposes, which can be session-based (expiring when you close the app) or persistent. These help in recognizing you and may store information to simplify your use of our Service across sessions.

These categories of data enable us to operate and improve our Service, provide customer support, and personalize your experience. For detailed information on how we handle and protect your data, please refer to our Privacy Policy.

FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA

We process your personal data for various purposes related to providing and improving our service. Here's how we handle your data:

1. Service Provision: We use your personal data to ensure the smooth operation of our App, resolve technical issues, and host data using Amazon Web Services.
2. Monitoring and Performance: Tools like Crashlytics and Firebase Performance Monitoring help us monitor infrastructure and app performance, ensuring optimal functionality.
3. Customization: Your data allows us to personalize your app experience, tailoring content and offers to match your preferences.
4. Customer Support: We use your data to respond to your inquiries, provide technical support, and communicate essential updates related to our service.
5. Communication: We may send you notifications and updates via push notifications or other messaging services like Firebase Cloud Messaging and Apple Push Notification service.
6. Research and Analysis: Data analytics services such as Appsflyer, Firebase Analytics, and Amplitude help us understand user behavior, preferences, and app usage patterns. This analysis guides improvements and new feature development.
7. Marketing Communications: With your consent where required, we use your data for marketing purposes, including email campaigns, advertisements within our App, and personalized ads on platforms like Facebook and Google Ads.
8. Fraud Prevention and Compliance: We process your data to enforce our Terms of Use, prevent fraud, and comply with legal obligations, sharing data as necessary with law enforcement agencies and regulatory authorities.

Each processing activity is conducted in accordance with applicable laws and our commitment to protecting your privacy. For specific details on how each service provider handles your data, please refer to their respective privacy policies.

UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA

For EEA-based users, we process your personal data using the following legal bases for each specific purpose as outlined in this Privacy Policy:

1. Consent: We process your personal data based on your consent for specific purposes where required.
2. Contractual Necessity: We process your personal data to fulfill our obligations under our Terms and Conditions of Use, which includes providing our Service and customizing your experience.
3. Legitimate Interests: We process your personal data for the following legitimate interests, unless these interests are overridden by your rights and freedoms:
   • Communicating with You: This includes sending push notifications to encourage your continued use of our Service, considering the potential benefits to you.
   • Research and Analysis: We analyze your usage patterns to improve our Service, aiming to enhance user experience and introduce new features.
   • Marketing Communications: Sending you promotional messages in a way that is reasonable and relevant to promote our Service.
   • Personalizing Ads: Tailoring advertisements to make them more relevant to you, supporting our goal of promoting our Service effectively.
   • Enforcing Terms and Preventing Fraud: We use your data to enforce our Terms of Use, protect against fraud, and comply with legal obligations.

These processing activities are conducted in accordance with applicable data protection laws to safeguard your personal data and ensure your rights are respected. For more detailed information on each purpose, please refer of our Privacy Policy.

WITH WHOM WE SHARE YOUR PERSONAL DATA

We disclose information to third parties to help us operate, provide, improve, integrate, customize, support, and market our Service. This includes sharing certain sets of personal data as outlined in this Privacy Policy. The types of third parties with whom we share information include:

1. Service Providers: We share personal data with third-party service providers that assist us in providing services or conducting business operations as instructed by us. These may include cloud storage providers (e.g., Amazon Web Services), data analytics providers (e.g., Facebook, Google, Appsflyer, Firebase, Crashlytics, Amplitude), and marketing partners (e.g., social media networks, marketing agencies, email delivery services; Facebook, Google).
2. Law Enforcement and Public Authorities: We may use and disclose personal data to enforce our Terms of Use, protect our rights, privacy, safety, or property, or respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities as required by law.
3. Merger or Acquisition: As our business evolves, we may buy or sell assets or business offerings. Customer information, including personal data, is typically one of the transferred assets in such transactions. We may also share information with affiliated entities (e.g., parent companies or subsidiaries) and transfer such information in the context of corporate transactions such as a sale of our business, merger, consolidation, or bankruptcy.

HOW YOU CAN EXERCISE YOUR RIGHTS

To exercise control over your personal data, you have the following rights:

1. Access, Review, Update, Correct: You can request a copy of, review, update, or correct your personal data collected during your use of the Service by contacting us at support@swecttechnologyllc.com.
2. Deletion: You can request the deletion of your personal data by emailing us at support@swecttechnologyllc.com. We will make reasonable efforts to honor your request, though legal obligations may require us to retain some data for a period.
3. Objecting to or Restricting Use: You can ask us to stop using or limit our use of all or some of your personal data by contacting us at support@swecttechnologyllc.com.
4. Additional Rights for EEA-based Users:
   • Complaints: If you are in the EEA, you have the right to lodge a complaint with a data protection supervisory authority. We encourage you to contact us first so we can address your concerns directly.
   • Data Portability: You have the right to receive your personal data in a machine-readable format. Please send your request to support@swecttechnologyllc.com.

Age Limitation: We do not knowingly process personal data from individuals under 16 years of age. If you become aware that someone younger than 16 has provided us with personal data, please contact us at support@swecttechnologyllc.com.

International Data Transfers: We may transfer personal data to countries other than the one where it was originally collected to provide the Service as described in our Terms of Use and this Privacy Policy. When transferring data from the EEA to countries without equivalent data protection laws, we use legal mechanisms such as Standard Contractual Clauses approved by the European Commission, the EU-U.S. Privacy Shield Framework, or European Commission adequacy decisions.

If we receive a refund request for an in-app purchase, we may provide Apple with information about the user's in-app purchase activity. This could include details such as time since app installation, total app usage time, an anonymous account identifier, whether the in-app purchase was fully consumed, whether it included a trial period, the total amount spent, and the total amount refunded.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy periodically. In the event of significant changes, we will notify you through our Service or other accessible methods and provide an opportunity for you to review the updated Privacy Policy. By continuing to access or use the Service after these changes take effect, you agree to abide by the revised Privacy Policy.

CALIFORNIA PRIVACY RIGHTS

California's Shine the Light law grants residents of California the right to inquire annually about the personal information that companies disclose to third parties for direct marketing purposes. To understand what constitutes personal information under this law, please refer to the statute. To request this information from us, please send an email to support@swecttechnologyllc.com with the subject line "Request for California Privacy Information," and include your state of residence and email address in the body of the email. If you are a California resident, we will send you the requested information to the email address provided in response to your request.

DATA RETENTION

We will keep your personal data for as long as it is needed to fulfill the purposes outlined in this Privacy Policy, such as providing you with our services. Additionally, we will retain and utilize your personal data as required to comply with legal obligations, resolve disputes, and enforce our agreements.

Regarding "Do Not Track" requests, this app generally does not accommodate such requests unless stated otherwise in this Privacy Policy. To ascertain whether any third-party services utilized by the app honor "Do Not Track" requests, please refer to their respective privacy policies.

CONTACT US

Please feel free to reach out to us anytime for more information about this Privacy Policy and its past versions. If you have any questions about our services and how we handle your personal data, please contact us at support@swecttechnologyllc.com.